Privacy Policy

Capetownattractions.com acknowledge that acquiring and retaining your trust is vital for us as well as protecting and safeguarding your personal information is our topmost duty.

This Privacy Policy will assist you in understanding how we collect, use and process as well as safeguard your personal data you provide to us on our website, via email and over the phone. Our privacy policy does not address and we are not liable for: the privacy, information, or other activities of any third party, including any suppliers and any tour operators.

This document which we update from time to time, showcase how we utilize and process your personal data; how we use cookies and directs you how you can reach us for further queries about your personal information.

By accessing, downloading, using our website, or providing information to us in connection with our online services, you agree to the terms and conditions of our Privacy Policy.

What Information Do We Collect?

While using our website, we gather various information like your IP address, browser type and operating system, the duration of your visit on our website, if you are a returning visitor or not and other information that identifies you personally, such as your name, email address, telephone number, country of residence and other necessary date related to the online service.

All your personal information is used to improve your experience on our site, making it easier for your use, tailoring it effectively to your interests and needs, or speeding up your future activities and experience on our site. Rest assured that this information used remains anonymous.

To purchase our products or services, it is important for you to provide us your personal information such as your name, address, email address, phone number, credit card details and other personally identifying information. If you do not disclose these Personal Information while your purchase, we cannot confirm your booking or fulfill your requirements.

Use of And Disclosure of your Personal Information

Your personal information helps us in the following ways:

  • To effectively deliver you the requested information about our products and online services.
  • To send you email messages and details with regards to your requests.
  • To fulfill your bookings effectively
  • To confirm your purchases
  • To ensure you are correctly billed
  • To target the appropriate content on our website to match closely your interests and consequently send an email message with all suitable details.

We will guide you regarding the use and disclosure of your Personal Information for our marketing purposes and to better match your interests.

Some of your Personal Information which we collect such as your name, contact details, place of accommodation and so on will be shared with our service partners (e.g. suppliers) who are involved to some extent in fulfilling your requirements. We do not disclose any other personal information to our service providers and in case YOU decide to provide any Personal Information directly to a service provider(s), we advise you to go through the privacy policy of the service provider(s) to learn how they use or disclose your Personal Information and same will be at your own risk.

Cookies

Capetownattractions.com use cookies to store your choices, record session information, gather information on how you visit and access our website, and to customize our web pages to your needs. This simplifies the process of recording your personal information, such as billing addresses and so on. We also use cookies to analyze and measure the effectiveness of our email communications, website features and offerings. So, when you return to the same website, the information you previously provided can be retrieved, making it easier for you to use the capetownattractions.com features that you customized.

By using our website, you agree to the use of cookies for this purpose. The only personal information a cookie contains is the information you provide yourself. You can decide for yourself if our website's server is allowed to save cookies on your device or not. You can opt to change your web browser settings so that your browser does not allow cookies to be accepted or saved at any time. However, turning off cookies will limit your use of our websites. When you enter personal information on capetownattractions.com, your personally identifiable information will be linked to a cookie on your computer.

Partners and Suppliers

Capetownattractions.com is a full service agency whereby we offer a range of products, holiday activities and services to our customers with a large pool of local suppliers. As we work with a number of suppliers, in the course of our duties, we provide only relevant information about our clients which they provide us during their booking process and to effectively match their needs. We limit access to any information we hold and do not disclose any other personal information to our service providers. In case YOU decide to provide any Personal Information directly to a service provider(s), we advise you to go through the privacy policy of the service provider(s) to learn how they use or disclose your Personal Information and same will be at your own risk.

Our Security

At capetownattractions.com, we seek to maintain the integrity and security of your Personal Information. In fact, when you send your personal information to us over the internet, we use industry-standard encryption protocols when receiving and transferring your Personal Information.

Your personal data is safeguarded in a secure operating environments, inaccessible to the general public, and includes security measures in order to protect against the loss, misuse or alteration of your Personal Information by any third parties. However, please take into account that no data transmission on the Internet or data storage environment are 100% secure, so we cannot give an absolute guarantee that the information you provide to us will be secure at all times. Capetownattracttions.com will not be at all responsible for occurrences resulting from unauthorized access to your Personal Information.

Children

The services offered by Capetownattracttions.com are not directed at children under 18 years old but the use of any of our services is only allowed with the valid consent of a parent or a legal guardian.

Changes to Our Privacy Policy

We know that our business will continue to expand as we introduce new products, and, as such, this Privacy Policy may be revised and updated from time to time. We encourage you to periodically review this statement to be informed on how we protect your information. Capetownattracttions.com reserves the right to change this Privacy Policy by posting the changes on its website and in any case, we decide to use your personally identifiable information in any other way different from that stated at the time it was collected, customers will be duly notified.